Customer Service

OUR TERMS AND CONDITIONS

General

Lawnmower Spares Ireland website is operated by SM Lawnmowers Ltd.  The website is aimed solely at users who access it from the Republic of Ireland only.

As a user you acknowledge your use of the website and any purchase of products is subject to the terms and conditions listed below.  We (SM Lawnmowers Ltd) reserve the right to make changes to the website and the terms and conditions at any time.

Purchase of Product

The contract is between us (SM Lawnmowers Ltd) and (Yourself) the buyer.

No contract is formed until we receive full payment for the goods that you order. If payment is made by credit card or by PayPal, the full price has been cleared through into the bank accounts of SM Lawnmowers Ltd.

Price

The price charged will be priced as set out on our website. Pricing on our website is subject to change (without prior notice)All prices on our website are inclusive of VAT (currently 21%).  This rate is subject to change.

 

Right for you to cancel your contract

If you are a consumer, you may cancel your contract with us for the goods you ordered any time up to 14 days from the date you receive the goods.  You do not need to give us any reason for the cancellation nor will you be liable to pay any penalty.

In order to cancel the contract you must notify us in writing (email: [email protected]) that you wish to do so.

If the goods have been delivered to you before cancellation, the goods must be returned to SM Lawnmowers Ltd, Bawn, Moydow, Co. Longford N39HD21 at your own cost and risk as soon as possible.  If we incur costs for return delivery, such cost will be deducted from any refund made.  This cost will not apply if the goods are defective.

Cancellation by us

We reserve the right to cancel the contract between us if goods ordered are listed at an incorrect price due to typographical error, or become unavailable.

If we cancel your contract you will be notified by email and any sums deducted from your credit card will be refunded as soon as possible.

Delivery Options

Direct delivery of some spare parts,  hand-held tools and lawnmowers may require a minimal amount of assembly. SM Lawnmowers Ltd are not responsible if the  spare parts are not fitted correctly, or if the machinery is not assembled correctly and subsequent damage or injury which results. It is the customer’s responsibility to ensure correct oil and fuel mix (where appropriate) is used. 

We will endeavour to make deliveries within a reasonable period..

Security

Lawnmower Spares Ireland work in direct partnership with a secured internet payment gateways.  This will ensure all information given to us during the processing of your payment is encrypted before transmission via the World Wide Web. SM Lawnmowers Ltd are PCI compliant.

Warranty

All products and spare parts sold carry a manufacturer’s warranty.  The period covered may vary depending on the product.  The warranty period commences from the date of purchases.